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The grown-ups' corner

A little help for your family.

Parents and guardians can reach the TumblePlay team about a game, an ad, or a privacy question. Young players: please ask a grown-up to contact us for you.

Prepare a message

Nothing is sent from this page. We will open a draft in your email app, where you can review it and press Send. You can also copy the text to your preferred email service.

At least 10 characters. Describe the issue without identifying your child. Do not include passwords, payment details, or identity documents.

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Your text stays in this page until you leave or refresh it. This message form is not a parental consent process.

Making a privacy request?

Choose “Parent privacy request” to ask about reviewing information, deletion, or stopping further collection. Start with the relevant page and what you want us to look into. Further information may be needed to find a record or verify parental authority; do not send sensitive proof in your first email.

Read our privacy information →